When a contract with a customer ends, there is a payment issue or for some other reason, a dealer can deactivate a user account. This means that the customer is unable to login and access its data. No data will be deleted and a customer can be reactivated at any time without loss of data.
Steps:
- Go to the "End-Users" page.
- Select the customer which needs to be deactivated.
After clicking the button you will be presented with a confirmation message.
The Deactivate button will change to a Reactivate button for deactivated user accounts. Use it when you want the customer to be able to login again.
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