What results are visible to my customer when using Water Validation

Support -

It can be a bit tricky to understand what customers can see as it depends on the assigned display rule. We support the following rules:

  • All
    • All results will be displayed
  • Automatic AND manual validated results
    • ONLY when a result has passed the automatic AND manual validation it will be displayed
  • Automatic OR manual validated results
    • Display results that either have passed manual OR automatic validation
  • Only automatic validated results
    • ONLY display results that passed the automatic validation
  • Only manual validated results
    • ONLY display results that passed the manual validation

A water validation result can have the following states

  • Automatic validation state
    • OK (result has passed the automatic validation)
    • REJECTED (result has NOT passed the automatic validation)
  • Manual validation state
    • Not validated (the result is not validated yet)
    • Validated (the result is validated by an engineer, please note that a validated result can still be a REJECTED result)
  • Manual validation override
    • Not overridden
    • Override OK (force set to OK)
    • Override REJECTED (force set to REJECTED)

To clarify this the two most used rules are displayed in this table:  

  Auto OK Auto Rejected Override OK Override Rejected Validated    Result Visible?
Auto AND Manual              
  X           N
  X       X   Y
    X         N
    X     X   N
  X     X X   N
    X X   X   Y
Auto OR Manual              
  X           Y
  X       X   Y
    X         N
    X     X   N
  X     X X   N
    X X   X   Y

If you have any more questions about this please contact our support.

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