Battery life of gateways

Support -

Outdoor Gateways

Outdoor gateways have a built-in battery which allows them to operate completely wireless. 

The built-in battery for an outdoor gateway will power the gateway for ~24 hours, slightly depending on the quality of the mobile connection with the provider.

When outdoor gateways have to operate for more than a day, it is possible to add 1 or more battery packs. Each battery pack will give the gateway an additional 4 days worth of power.

In addition of battery packs, there are also solar panels that can charge the gateway or battery packs.

Solar panels and battery packs can be used together as they connect to each other.

Indoor Gateways

Indoor gateways do not have a built-in battery. They require a constant 5V input. 

Note: when you want to power off the gateway and turn it back on, you must leave the power off for more than a minute. This is because of a super capacitor that has to discharge before the gateway is completely turned off.

Checking the battery and power status

You can check the battery and mains status of your gateways in your portal. You can have a look at the Network Status page.

In the image above you see an example of an outdoor gateway that is online, has a good mobile connection strength, has a full battery and is connected to mains power. If the gateway would be disconnected from the mains power you would see the following:

Charging an empty gateway

When the battery of the gateway is completely empty (as can be seen in the Network Status page) it needs to be charged before the gateway will be turned on again.

Charging the gateway can be done using a 220V adapter. In this case the power led light will start blinking (red) when the power is attached. It can take up to 30 minutes before the gateway itself will be turned on. This is because the internal battery will be charged to a certain amount first.

Charging a gateway using a battery pack / smart pack (msup...) is not possible. (when a battery pack is attached to the gateway, it will not charge the battery inside the gateway but rather the battery pack will be drained first).

When the battery inside the gateway is completely empty, it will NOT turn on after connecting a battery pack. In such a case, use a solar panel (30W) or charge the battery of the gateway first via a 220V adapter.

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