Gateway LED Indicators

Support -

Introduction

Most of our products have their own documentation, please see: https://munisense.zendesk.com/hc/nl/articles/360026568494-Geluidmeter-Quick-Start-Guides

Gateways communicate their status with the use of small LEDS that can change color between green / orange / red. As of August 2019 we have changed the behavior of the LEDs. If this new pattern is not displayed by your device, it may need a software update. In that case please contact support and tell us what device you are working with.

This guide can be used for the following devices:

  • mszgo (outdoor gateway)
  • mszgi (indoor gateway)
  • msnp1 / msnp2 / msnp4 (sound meter with gateway capabilities)

There are 3 distinct LEDs:

  • Uplink LED
  • Sensor LED
  • Power LED (not present on our indoor gateway (mszgi) )

Location of the LEDs

Indoor gateway (mszgi)

Indoor Gateways (small black boxes, mszgi) have two leds on the side of the gateway. When the antennae are pointing to the right, the leds are Sensor LED (left) and Uplink LED (right).

indoor_gw_led.jpg

Outdoor Gateways (mszgo)

Outdoor Gateways (white boxes, mszgo) have leds on the side of the antenna, from top to bottom: Uplink LED, Sensor LED and Power LED).

Screen_Shot_2017-07-31_at_16.05.50.png

MSNP1 / MSNP2 / MSNP4

With the microphone pointing to the right: Power LED, Sensor LED, Uplink LED.

msnp2_sticker_led_view.png

New LED behavior as of August 2019

As of August 2019 we have changed the way the LEDs behave. Please refer to the image below.

Important note: after first power on the LEDs are showing their status for 15 minutes. After that period the status is shown for 5 seconds each minute.

image-20190806-111733.png

Older behavior prior to August 2019

Network Uplink

ColorOff1/8s1/4s1/2sContinuous
Red99    
Orange991234
Green995678

 

StatusPhaseMedium
1Internet connectionEthernet
2Tunnel okEthernet
3Backoffice reachableEthernet
4Queue activityEthernet
5Internet connectionHSPA/LTE
6Tunnel okHSPA/LTE
7Backoffice reachableHSPA/LTE
8Queue activityHSPA/LTE
99No Pi activityeither

 

Sensor Network

OutputDescription
Color - RedZigBee network down
Color - OrangeZigBee network up
Color - GreenZigBee incoming data
Flash - 1/8sQueue empty, no new data
Flash - 1/2sQueue filling, not sending to backoffice
ContinuousQueue flowing to backoffice

 

Power LED (only for outdoor gateways)

This LED will only light up when the gateway is just being switched on. It will turn off after a couple of minutes.

OutputDescription
Solid color GreenBattery full, mains high enough to charge
Solid color OrangeBattery full, mains too low for charging
Blinking color Red/OrangeBattery almost empty, mains too low for charging.
Possibly not connected to mains power, try replacing your adapter if the gateway is plugged in.
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